Effective on March 1, 2021.
If an appointment is a “No Show” or “Late Cancellation”, we will excuse the first one.
We will now require at least 2-hour verbal cancellation notice*. If you No Show or Cancel with less than 2 hour notification, we will ask you to pay for the missed appointment before we will set another one.
If an appointment is a “No Show” or “Late Cancellation” a second time or more, we will request payment for the missed appointment and cancel all upcoming appointments. Any further appointments will be made one at a time after payment for the missed appointment has been received.
*Definition of Verbal Cancellation – You speak directly with a clinic staff member.
We do not necessarily get emails and texts in a timely enough manner to fill spots. Please give 4 hours notice for emails and texts.